Providing healthcare and more in the Bucksport/Ellsworth region
Billing & Insurance
Billing and Insurance at BRHC
At Bucksport Regional Health Center (BRHC), we believe cost should never be a barrier to receiving high‑quality care. As a Federally Qualified Health Center (FQHC), we offer affordable care for everyone, with or without insurance. Below is important information about insurance, payment options, financial responsibilities, and how to apply for our Sliding Fee Discount Program.
Insurances We Accept
BRHC accepts most major insurance plans, including:
- MaineCare (Medicaid)
- Medicare
- Commercial insurance plans
- Marketplace/ACA plans
- Behavioral health and dental insurance plans
(Coverage varies—please check with your insurance carrier to confirm your benefits.)
If you have insurance, please bring:
- Your insurance card
- Photo identification
- Any required co-pay at the time of service
If You Are Uninsured
If you don’t have insurance, you can still receive care at BRHC. You may qualify for:
- Sliding Fee Discounts
- Affordable payment plans
- Assistance applying for MaineCare/Marketplace insurance
- Support from our Enrollment & Eligibility Specialists
Our team will help you understand your options with no pressure and no judgment.
Your Financial Responsibilities
We are required by federal and state regulations to inform all patients of their financial obligations. This helps us keep our services affordable and available to everyone in our community.
All patients are responsible for:
- Co-pays, coinsurance, and deductibles required by your insurance
- Providing complete and accurate insurance information
- Out‑of‑pocket charges if services are not covered by insurance
- Paying the discounted fee assigned through the Sliding Fee Discount Program (if eligible)
If you are ever unsure about a charge, we are here to help explain it.
Sliding Fee Discount Program
BRHC offers a Sliding Fee Discount Program to ensure care remains affordable regardless of income or insurance status. Discounts are based on:
- Household size
- Total household income
- Federal Poverty Guidelines
You may qualify for reduced costs on:
- Medical visits
- Behavioral health services
- Dental services
- Laboratory services
- Select medications through referral partners
How to Apply
To apply, please bring:
- Proof of income (paystub, tax return, benefits letter, etc.)
- Household size information
- Photo identification
Our team can help you gather documents if needed.
👉 Apply in person at any BRHC location
👉 Download the Sliding Fee Application
👉 Call us at 207-469-7371 x 287 for assistance
No patient will be denied services based on inability to pay.
Good Faith Estimates/GFE (No Surprise Act)
You have the right to receive a Good Faith Estimate explaining expected costs for medical or dental services if you:
- Do not have insurance, or
- Do not plan to use insurance
To request an estimate: Ask for a GFE when scheduling an appointment.
Payment Options
BRHC offers several convenient payment methods:
- Credit/debit card
- Cash or check
- Online bill payments: Click here for healowpay.com
- Automatic payment plans for larger balances
If you need help setting up a payment arrangement, our billing team is happy to assist.
Help With Insurance Enrollment
Our staff can assist you—at no cost—with:
- MaineCare applications and renewals
- Marketplace/ACA enrollment
- Understanding your benefits and coverage
- Making updates or changes during the year
Call 207-469-7371 x 250 to schedule an appointment with an Enrollment Specialist.
Billing & Insurance FAQ
Do I need insurance to be seen at BRHC?
No. We welcome all patients regardless of insurance status.
How do I apply for the Sliding Fee Discount?
Bring proof of income and household information, or call 207‑469‑7371 x 287 for help.
What if I can’t pay my bill all at once?
Payment plans are available. Contact our billing team to set one up.
What insurance plans do you accept?
We accept MaineCare, Medicare, ACA plans, and many commercial plans.
If I pay my bill on the date of service, do you offer a discount?
Yes, we offer a 10% prompt pay discount if you pay your bill in full at the time of service or 20 days from your first statement.
Do you offer Good Faith Estimates?
Yes. Uninsured or self‑pay patients may request an estimate before receiving services.
Patient Billing and Collections Policy
Questions or Need Help?
We want you to feel informed and supported at every step.
Contact our Billing Office:
📞 207-469-7371 x 608
📧 [email protected]
Mon–Fri: 7:30 AM–4:30 PM