Serving the Bucksport region since 1974.
History of BRHC
Bucksport Regional Health Center first opened its doors on August 12, 1974 in the building that is now the Alamo Theater in downtown Bucksport. It was staffed by two paramedics and physician assistants, supervised by an Emergency Department physician from EMMC. The first week, they treated 54 patients. A typical office visits was $5.
BRHC encountered many hurdles to stay afloat, it not only survived, it thrived into what it is today. By 1978-79, the Center was serving about 6800 patients and a new facility, at 110 Broadway, where it is currently located, was opened on July 11, 1981.
On or about the 20th anniversary, the building acquired an addition to expand services. Later another addition was added to house the dental suite. In 2011, as part of the Affordable Care Act, BRHC received federal funding to expand the front of our building which now houses our education room and our Behavioral Health Services.
Today the health center offers primary medical care, dental services and behavioral health and serves just under 8,000 people in Bucksport and 10 surrounding towns. We have a well-equipped staff to serve our patients’ needs. Bucksport Regional Health Center is a Federally Qualified Health Center and receives federal funding to allow the provision of services to all patients, regardless of their ability to pay.
Mission Vision and Values
The mission of the Bucksport Regional Health Center is to service the primary health care needs of the people of our service area, and beyond, by providing an environment within which our patients can reach and maintain excellent emotional and physical health through the maintenance of a fiscally viable, compassionate organization that strives for excellence by respecting and preserving the dignity of our patients and employees.
Bucksport Regional Health Center will be the medical, dental, and behavioral health provider of choice. We provide an experience that includes caring, compassion, quality, safety, innovation, and excellence with focus on the mind/ body connection.
Respect: We treat everyone in our community, including patients, their families and colleagues with respect and dignity
Pro-active: We will make every effort to plan and take action in a pro-active manner, rather than reactive
Caring: Provide the best care, treating patients and family members with sensitivity and empathy
Integrity: Adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our patients place in us
Trust: Count on and support each other as individuals and team members
Fairness: Provide a structure of equity in all decision-making
Accepting: Accepting of ALL individuals without exception; patients, families, caregivers and employees alike
Accountability: Accept responsibility for our attitudes, actions and our own individual health status
Reliability: Deliver the best outcomes and highest quality of service through the reliable efforts of every team member
Honesty: Support openness and invite candor in communications to encourage authentic behaviors.
Message from the CEO:
Thank you for visiting Bucksport Regional Health Center’s website. It is our privilege to provide you the highest quality medical, dental, behavioral health, and other services at our center. Our organization has served the greater Bucksport area since 1974. Over those decades, we have seen several changes to our community, but through it all we have been here to assist you and your family to live your healthiest life.
Our mission is to meet the primary health care needs of the people of our community, people like you. Our environment and culture at BRHC is supportive of our patients as we help them achieve and maintain their very best emotional and physical health, regardless of insurance or an ability to pay.
We are compassionate about our work and continually strive for excellence in every program we offer. We are committed to treating each patient and employee with respect and dignity.
Our goal is to be your partner in wellness and as such, we will provide you with individualized education on prevention and treatments to meet your specific health care needs.
Welcome to our community health center. As we have since we opened our doors that first day, all those years ago, we are here to serve you.
– Carol Carew, CEO
Chief Executive Officer – Carol Carew, RN, BSN, MBA
Medical Director – Hans Duvefelt, M.D.
Chief Operations Officer – Mark Hankinson
Chief Financial Officer – Susan England
Board of Directors
Bucksport Regional Health Center is a federally qualified health center(FQHC). As a FQHC, our Board of Directors has to be composed mainly of people who live in a community we serve and are a patient of our center. They all volunteer their time and are very dedicated to the needs of our patients and the community.
Quality at BRHC – A Leader in Delivering High Quality Care and Service
As a patient or family member of a patient, you can be assured that BRHC is a leader in delivering high quality care.
BRHC holds certification from the National Committee for Quality Assurance(NCQA) in recognition of our participation as a Patient-Centered Medical Home.
We participate in the Maine Quality Counts quality initiative program, demonstrating that we meet the quality indicators necessary to be recognized as a Patient-Centered Medical Home. BRHC also has recognition as a MaineCare health home.
BRHC believes in supporting strong community relationships to enhance the health and well-being of our community. We participate with the Bucksport Bay Healthy Communities on several community-based projects. Other collaborations are with Aroostook Mental Health Center(AMHC); Healthy Acadia; Acadia Hospital; Blue Hill Memorial Hospital, RSU 25 and others.
Patient/Family Advisory Council
BRHC has recently initiated a Patient/Family Advisory Council made up of key staff at the center and patients/family members who utilize BRHC services. We recognize that we cannot be successful as a Patient Centered Medical Home unless we are open to feedback from our patients and families.
We are always looking for more participation from our patients. If you are interested in serving on the council, please call us at 207-469-7371.
This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. For more information, visit Federal Tort Claims Act (FTCA).